How to request a refund

Due to limitations imposed by Apple we are currently unable to assist with requests for refunds. Such requests need to be made directly to Apple.


  1. Sign in to reportaproblem.apple.com.

  2. Tap or click "I'd like to", then choose "Request a refund".

    iPhone showing the Report a Problem website where you can request a refund. After you've chosen Request a refund, choose the reason why you're asking for the refund.

  3. Choose the reason why you want a refund, then choose Next.
  4. Choose the app, subscription or other item, then choose Submit. If you've been charged for a subscription that you no longer want, you can also cancel the subscription.

Additional details can be found on Apple's website: Request a refund for apps or content that you bought from Apple

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