Question 1

How to cancel a subscription

Accepted Answer

Open your device’s Settings app and tap on your name at the top.
Tap "Subscriptions." (If you don’t see "Subscriptions," tap "iTunes & App Store" instead. Then tap your Apple ID, view your Apple ID, sign in, scroll down to Subscriptions, and tap Subscriptions.)
Find and select the subscription you wish to cancel.
Tap "Cancel Subscription." If you don’t see this option, the subscription has already been cancelled.

Please keep in mind that uninstalling the app will not cancel your subscription. In addition, according to our policy and those of the App Store, canceling a subscription will stop the charge at the next billing cycle. You will continue to have access to the premium features until the end of your current billing period.

Question 2

How to cancel an Android subscription

Accepted Answer

||| Important: When you uninstall the app, your subscription won't cancel.

Cancel a subscription on the Google Play app

${youtube}Find and Cancel Subscription

Cancel a subscription on play.google.com

On your computer, go to subscriptions in Google Play.
For the subscription you want to cancel, click Manage.
Click Cancel subscription.
Within the confirmation pop-up, select a reason.
Click Continue.

For more information visit Google Play Help

Question 3

How to request a refund

Accepted Answer

Due to limitations imposed by Apple we are currently unable to assist with requests for refunds. Such requests need to be made directly to Apple.

Sign in to reportaproblem.apple.com.
Tap or click "I'd like to", then choose "Request a refund".
Choose the reason why you want a refund, then choose Next.
Choose the app, subscription or other item, then choose Submit. If you've been charged for a subscription that you no longer want, you can also cancel the subscription.

Additional details can be found on Apple's website: Request a refund for apps or content that you bought from Apple

Question 4

How to Redeem an iOS App Store Promo Code

Accepted Answer

Redeeming a promo code in the iOS App Store is a straightforward process. Follow the steps below to unlock your app or exclusive content with ease.

Step-by-Step Guide

Open the App Store - Launch the App Store on your iOS device by tapping the blue icon featuring a white "A" formed by art tools.
Tap on Your Profile Picture - In the App Store, navigate to the top right corner and tap on your profile picture. This action will open your account page.
Select "Redeem Gift Card or Code" - On your account page, locate and tap the option labeled "Redeem Gift Card or Code."
Enter Your Promo Code - You will be prompted to enter your promo code. If you have a physical card, you can use your device's camera to scan the code or enter it manually.
Tap "Redeem" - After entering the promo code, tap "Redeem" in the upper right corner of the screen. Your code will be processed, and any associated app, credit, or content will be added to your account.
Confirm Your Redemption - You may be asked to sign in with your Apple ID to confirm the redemption. After signing in, a confirmation message will appear.
Download Your App or Content - If your promo code is for an app or content, it will automatically begin downloading. You can find it on your home screen or in your App Library once the download is complete.

Frequently Read Articles

Browse All Categories